Cuyahoga County's Division of Senior and Adult Services runs a 24-hour reporting line at 216-420-6700 for abuse, neglect, self-neglect, and financial exploitation of adults 60 and older living in the community. Call 911 first if someone faces immediate risk of death or serious harm.
What to do next
This is the single most important number for a Cleveland-area family to have on hand: Cuyahoga County's Division of Senior and Adult Services staffs a 24-hour reporting line specifically for elder abuse, neglect, self-neglect, and financial exploitation concerns.
The line covers adults 60 and older living in the community, in their own home, an adult child's home, or similar settings, which makes it the right first call for concerns about a parent living independently in Parma, Strongsville, or anywhere else in the county.
If the situation involves immediate danger to life, calling 911 first is still the right move; the county APS line is built for investigation and ongoing safety planning, not for an active emergency in progress.
